The former SJP Paraplaner complains of lack of pension advice

The former paraplaner, who claims that he was not given any advice on his retirement transfer, awaits more than nine months for his complaint to be considered by the place of St. Dzhems.

Mr K (who does not want to be named) joins the SJP partnership company in May 2016 as a paraplane.

He was new in the industry, and shortly after the entry, he said that he was provided with some information on how SJP funds were performed compared to the funds in which his pension was invested.

According to Mr K, he was told that it is better to transfer a pension in SJP.

“In no case I did not give any advice, and I did not receive any constant advice. In fact, I actually had to explore and carry out my own fund switches, ”said Mr. K.

According to Mr K, which is now a business quality appraiser in a consulting firm, he also had to create his own suitability report for a retirement transfer.

He left the company in April 2019 and joined the IFA, at this stage, Mr K received a sufficient amount of knowledge that had been in the sector for several years and believed that moving a pension to SJP was not the right solution.

Mr K decided to move his pension from SJP to another supplier in 2019, and he believes that he may be charged for early exit, since SJP has applied a penalty at the time for the first six years.

However, Mr. K cannot confirm that he was charged because he had no documentation, and therefore they wanted to confirm whether he was in his complaint.

Complaint

In April 2024, Mr K, a complaint that he did not receive any advice or constant advice when the retirement transfer was made by SJP, as well as what he wanted to study the allegations in the exit.

In July 2024, SJP wrote Mr. K, saying that she received the information necessary to investigate his concern, and his complaint will now be considered by the complaint adviser.

In September 2024, SJP wrote Mr. K, apologizing for the length of time he needed to respond to his complaint.

In an e -mail, SJP sees, SJP said, “We currently have a large amount of complaints that can work, and this influences how we can quickly reach resolutions.